Privacy Policy

This Privacy Policy describes how EarnFlow Digital AG collects, uses, and protects your information when you use our online platform and services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Information We Collect

We collect information to provide and improve our services to you. The types of information we collect depend on how you interact with our site and services.

Information you provide directly to us:

- Account Registration: Information you provide when creating an account, such as a username, password, and profile details (e.g., name, professional background, skills, experience).

- Profile Information: Additional details you may add to your profile, such as a photo, links to your professional profiles, and service preferences.

- Content and Communications: Information you provide when you create content, communicate with other users, or contact us directly, such as messages, comments, and support inquiries.

- Financial and Payment Information: Details necessary for payment processing or managing earnings related to projects on our platform, such as payment account details or billing information. We do not store full payment card details; these are processed by secure third-party payment processors.

- Information related to services: Data you provide when applying for projects, offering services, or using tools for skill development or financial management on our platform.

Information we collect automatically when you use our services:

- Usage Data: Information about your activity on our platform, such as the pages you visit, the features you use, the time and duration of your visits, and projects you view or apply for.

- Technical Data: Information about the device and software you use to access our services, including IP address, browser type, operating system, referring URLs, and device identifiers.

- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behaviour, remember your preferences, and personalize your experience.

How We Use Your Information

We use the information we collect for various purposes, including:

- Providing and maintaining our services, including operating the platform, managing your account, and facilitating connections between users and projects.

- Improving, personalizing, and expanding our services, developing new features and functionality.

- Understanding and analyzing how you use our services to identify usage trends and improve user experience.

- Processing transactions and managing payments related to projects and services facilitated through our platform.

- Communicating with you, including sending service-related notifications, updates, security alerts, and support messages.

- Providing customer support and responding to your inquiries.

- Detecting and preventing fraudulent or illegal activities and ensuring the security of our services.

- Enforcing our terms and conditions and other policies.

- For research and analytical purposes to better understand our user base and service effectiveness.

- With your consent, for marketing purposes, such as sending you promotional materials about services or opportunities we believe may interest you (you can opt-out at any time).

Legal Basis for Processing

We process your personal data based on the following legal grounds:

- Performance of a Contract: Processing is necessary for the performance of a contract with you (e.g., providing access to our platform, facilitating project work, managing payments).

- Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided these interests do not override your fundamental rights and freedoms (e.g., improving our services, preventing fraud, direct marketing where permitted by law).

- Legal Obligation: Processing is necessary to comply with a legal obligation (e.g., tax, accounting, and compliance requirements).

- Consent: We may process your data based on your explicit consent for specific purposes (e.g., sending certain types of marketing communications). You have the right to withdraw your consent at any time.

Sharing Your Information

We may share your information with third parties under certain circumstances:

- With Other Users: Information necessary to facilitate connections and project work (e.g., profile details, skills, application information) may be shared between users (e.g., individuals seeking work and those offering projects).

- Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, hosting, data analysis, marketing, and customer support. These third parties are required to protect your information and use it only for the purposes for which it was shared.

- For Legal Reasons: We may disclose your information if required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such event and explain your choices.

- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose for which it is processed. When your personal data is no longer required, we will securely delete or anonymize it.

Your Data Protection Rights

Depending on your location and applicable laws, particularly under the General Data Protection Regulation (GDPR), you may have the following rights regarding your personal data:

- The right to access: You have the right to request copies of your personal data.

- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

- The right to erasure: You have the right to request that we erase your personal data under certain conditions.

- The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

- The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.

- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

- The right to withdraw consent: If we process your data based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the contact details provided in this policy.

Data Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data. You are responsible for keeping your password and account details confidential.

Cookies and Tracking Technologies

We use cookies and similar technologies like web beacons and pixels to collect information about your interaction with our services. You can control the use of cookies through your browser settings and other tools. Please refer to your browser's help menu for more information on how to manage cookies.

Links to Third-Party Websites

Our site may contain links to websites or services operated by third parties. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

Your information may be stored and processed in any country where we have facilities or in which we engage service providers. When transferring your personal data outside of your jurisdiction, we will take steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable laws, using appropriate safeguards such as standard contractual clauses where necessary.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and we encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or our data practices, you may contact us by postal mail at:

EarnFlow Digital AG
Bahnhofstrasse 27, Suite 150
Zurich, Zurich, 8001
Switzerland